TERMS OF SERVICE

These Terms of Service ("Terms") govern your access to and use of the website nuoset.com (the "Site") and the services provided by Nuoset ("Nuoset," "we," "us," or "our"), operated by Nuoset, based in Dubai, United Arab Emirates. By accessing the Site, booking a call, submitting an enquiry, or engaging our services, you agree to these Terms.

1. Who we are and what we do

Nuoset provides lead-system installation and consulting services for businesses running paid advertising. Our services may include website setup, funnel infrastructure setup, qualification and routing configuration, conversion tracking implementation, email sequence setup, and related consulting. The specific scope of any engagement is defined in a separate written agreement or proposal provided to you before work begins.

2. Not a guarantee of business results

Nuoset installs systems and infrastructure. We do not control, and we do not guarantee, your advertising spend, your offer, your pricing, your sales process, your close rate, or your revenue. Any outcomes from using our systems depend on factors specific to your business that are outside our control. Statements on the Site describing potential results are illustrative and are not promises of specific financial outcomes for your business. Where we offer a specific guarantee, the exact terms of that guarantee are set out in the Refund Policy and in your written engagement agreement, and those terms govern.

3. Eligibility and information you provide

You confirm that any information you provide to us, including through forms, applications, and calls, is accurate and that you are authorized to provide it. We rely on the information you give us to qualify, schedule, and deliver services.

4. Bookings, calls, and applications

Submitting a form or booking a call does not create a binding service agreement. A binding engagement is formed only when both parties agree to a written proposal or contract and any required payment or deposit is made.

5. Payment

Fees, payment schedules, and deposits are set out in your written proposal or contract. Payments are processed by third-party payment providers, including Stripe. By making a payment you also agree to the applicable payment provider's terms. Invoices and receipts are issued through Stripe. Unless your written agreement states otherwise, fees are quoted in USD/AED and are exclusive of any applicable taxes.

6. Client responsibilities

Timely delivery depends on your cooperation. You agree to provide, in a reasonable timeframe, the access, materials, approvals, and information we need to perform the work, including but not limited to advertising account access, brand assets, product information, and timely responses to our requests. Delays caused by your failure to provide these may extend delivery timelines, and such delays do not count against any time-based commitment we have made.

7. Intellectual property

Materials, templates, frameworks, and systems we use to deliver services remain our property unless your written agreement expressly transfers them. On full payment, you receive the right to use the specific deliverables built for your business. You retain ownership of your own brand assets, content, and data.

8. Third-party tools

Our services are delivered using third-party platforms, which may include Framer, iClosed, Meta, HubSpot, MailerLite, Make, Stripe, and others. We do not control these platforms and are not responsible for their availability, changes, pricing, outages, or policy changes. You are responsible for maintaining your own accounts and subscriptions with these providers unless your agreement states otherwise.

9. Confidentiality

Each party agrees to keep the other's non-public business information confidential and to use it only for the purpose of the engagement.

10. Limitation of liability

To the maximum extent permitted by law, Nuoset's total liability arising out of or relating to the services or these Terms is limited to the total amount you paid us for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

Either party may terminate an engagement as set out in the written agreement. Sections that by their nature should survive termination, including payment owed, confidentiality, intellectual property, and limitation of liability, survive.

12. Governing law

These Terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai, and any dispute is subject to the courts of [EMIRATE].

13. Changes

We may update these Terms from time to time. The version posted on the Site at the time you engage us applies to that engagement.

14. Contact

info@nuoset.com — Nuoset, Dubai, UAE.